Starsiren Office Services
I have over 20 years experience of working as a secretary, administrator and project manager and am now bringing these skills to help your business grow. I am passionate about working with sole traders and SME’s who need assistance but don’t need to employ someone in a full-time role. I can make a difference to your business and change it from busy to effective!
A good Virtual Assistant is passionate about their clients and wants to see their businesses succeed. Tasks they can take care of are admin, secretarial, following up leads, booking appointments and diary/email management. Tasks I find my clients want are customer relationship management (CRM) systems and processes set up and monitoring; general bookkeeping and setting up meetings.
Virtual Assistants are not directly employed by you they work on retainer or an agreed set amount of hours depending on the work required. As a client you don’t pay tax, holiday, NI or sickness and the VA only charges for the hours worked directly for you
Why choose us?
We listen to our clients and work with them in an organic way that makes us part of the team rather than a remote faceless person
We support our clients in an ongoing way that changes as the client needs change, we are fluid and not rigid in our ways.
We have a wide range of capabilities and can call upon external experts to work with us where necessary.
More about us
- Approach: we listen to our clients and work with them in an organic way that makes us part of the team rather than a remote faceless person.
- Support: we support our clients in an ongoing way that changes as the client needs change, we are fluid and not rigid in our ways.
- Capabilities: we have a wide range of capabilities and can call upon external experts to work with us where necessary.
We work closely with the client to produce a bespoke package tailored specifically to the requirements of the client or project. Sometimes the client knows they need help but not sure in what respect, we help the client work through the issues and together create a package that moves them forward.
We do it because we have many skills that aren’t suited to one particular role such as a traditional secretary or personal assistant. We have done many jobs from receptionists, copy typist through to executive assistant and television production manager. We can offer you the client skills suitable for them that cover a range of roles rather than just one.
We work remotely from home or from our office. We do client visits and can work from conference and event venues, remote locations and even your office.
What our clients say about us
- My first step to mastering the art of delegation was very well placed! Starsiren Office Services delivered a super-efficient and affordable service and I am now a true convert to outsourcing the tasks that always seemed to hold me up and prevent me from concentrating on developing my business. Thanks Heather!!Ellan Long - Sixty7 PR
- Heather Siverns is not only a very competent and efficient virtual PA she also possesses excellent telephone marketing skills. She readily follows up my lukewarm leads in a very timely fashion and very professionally too. I wouldn't hesitate to recommend Heather's services to anyone, especially those who work from home and find admin jobs slipping due to the pressures of work but don't have enough work to employ that extra person. Heather can keep you on track and regularly keeps you updated. She relieves the pressure which can allow you to also work ON your business as well as in it!Alex Crosgrave – EweMove Lytham St Annes